Privacy Policy

GrowSetu – Privacy Policy Effective Date: 11 June 2025 This Privacy Policy explains how GrowSetu (“we,” “our,” or “us”) collects, uses, stores, and protects personal information when vendors access or use our WhatsApp marketing platform and related services. By registering or using the platform, you agree to the terms of this Privacy Policy. 1. Information We Collect We collect the following types of information: a. Vendor Information Name, business name, contact details Email address and phone number Login credentials and billing information b. Platform Usage Data IP address, browser type, device information Activity logs, session duration, and actions performed on the dashboard c. Customer/Recipient Data Phone numbers, names, and metadata of message recipients uploaded by vendors ⚠️ Vendors are responsible for ensuring consent to process and send messages to recipient data. 2. How We Use Your Information We use the information we collect to: Provide access to the GrowSetu platform Deliver support and communication services Monitor and improve platform functionality and user experience Manage billing and account information Comply with legal obligations 3. Data Sharing and Disclosure We do not sell your personal data. We may share your information with: Service providers (e.g., hosting, analytics, payment processors) Law enforcement, if required by law WhatsApp/Meta for integration and compliance purposes All third parties are obligated to safeguard your data and only use it for authorized purposes. 4. Data Security We implement industry-standard security measures to protect your data, including: SSL encryption Access control and authentication Regular vulnerability scans However, no system is 100% secure. You are responsible for keeping your account credentials confidential. 5. Your Rights Depending on your jurisdiction, you may have the right to: Access, correct, or delete your data Object to certain types of data processing Request data portability Withdraw consent (where applicable) To exercise your rights, please contact us at {{supportEmail}}. 6. Data Retention We retain vendor and customer data only for as long as necessary to provide services or as required by law. Upon account termination, your data will be deleted or anonymized after a defined period. 7. Cookies and Tracking We use cookies and similar technologies to: Improve user experience Track session activity Analyze usage patterns You may disable cookies via your browser settings, but some features may not work properly. 8. Third-Party Links Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. 9. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of the platform means you accept the updated policy. 10. Contact Us If you have any questions or concerns about this Privacy Policy or your personal data, please contact: 📧 admin@growsetu.in 🌐 www.growsetu.in